Softcom Technologies SA, rue du Jura 37a, 1700 Fribourg, Switzerland, registered in the commercial register of the canton of Fribourg under the number CH-217.1.001.164-3, is responsible for collecting, processing and using your personal data.
Your trust is important to us, which is why we take data protection seriously and ensure appropriate security in accordance with Swiss law.
If you have any questions or comments about our processing of personal data and the legal basis on which we process them, you can contact us using the following details
By mail: Softcom Technologies SA, rue du Jura 37a, 1700 Lausanne.
By email: info@softcom.pro
- Data processing
Access to our websites
Softcom Technologies SA is the operator of the websites www.softcom.pro, www.inrisottowetrust.ch and engineeringtomorrow.ch. When you visit our websites, our servers temporarily save each access in a Journalization..
The following technical data is saved and stored until it is automatically deleted after 90 days at the latest, as is the case for every connection to a web server:
– the IP address of the requesting computer
– the name of your Internet service provider (usually your Internet service provider)
– the date and time of the access,
– the website from which the access was made (the site of origin), with the search term used
– the name and URL of the requested data,
– the status code (e.g. error message)
– the operating system of your computer
– the browser you are using (type, version and language)
– the transmission protocol used (e.g., HTTP/1.1), and if applicable, your username from registration or authentication.
This data is collected and processed for the purpose of enabling the use of our websites and applications (connection establishment and data exchange), to ensure the ongoing security and stability of the system and to enable the optimization of our Internet offering. Data is also collected for internal statistical purposes.
In addition, the IP address is evaluated together with other data in case of attacks on the network infrastructure or other unauthorized or abusive use of the website for clarification and defense purposes and, if necessary, used in criminal proceedings for identification and for civil and criminal proceedings against the users concerned.
The legal basis for such data processing is in our legitimate interest in processing within the meaning of Art. 13 para. 1 FADP and Art. 6 para. 1 lit. f GDPR.
Contact via the 24-hour hotline or the usual telephone number
You can contact us by phone. You are yourself responsible for the messages or content you send us by phone (e.g. orders, purchase requests, general inquiries, etc.).
In order to answer your questions, we may ask you to provide us additional information, such as your full name, address, e-mail address, etc. We will only collect from you the personal data that is necessary to identify you (including your telephone number) and to respond to your questions in the best way possible or to provide the services you have requested.
The processing of this data is therefore necessary for the implementation of pre-contractual or contractual measures in accordance with Art. 13 para. 2 lit. a FADP or Art. 6 para. 1 lit. b GDPR or is in our legitimate interest in accordance with Art. 13 para. 1 FADP or Art. 6 para. 1 lit. f GDPR.
Contact by email or mail
You can contact us by email or by post. You are solely responsible for the messages or content you send to us in this way. We recommend that you do not send sensitive information. Only personal data that you voluntarily provide to us will be collected. You therefore decide what information you send us.
In order to respond to your e-mail request, we may ask you to provide additional information, such as your full name, address, phone number, etc. We will only collect personal data that is necessary to identify you (including your email address) and to respond to your request in the best possible way
The processing of this data is therefore necessary for the implementation of pre-contractual or contractual measures in accordance with Art. 13 para. 2 lit. a FADP or Art. 6 para. 1 lit. b GDPR or is in our legitimate interest in accordance with Art. 13 para. 1 FADP or Art. 6 para. 1 lit. f GDPR.
Use of a contact form
You can use a contact form to contact us. For this we need the following information:
– Title
– First and Last Name*
– Job Title*
– Company
-Function in the company
– Address
– phone number
– e-mail*
– Newsletter subscription
– Remarks
The information marked with an (*) is mandatory.
We use this information only to respond to your contact request in the best possible and personalized way. The processing of this data is therefore necessary for the implementation of pre-contractual or contractual measures in accordance with Art. 13 para. 2 lit. a FADP or Art. 6 para. 1 lit. b GDPR or is in our legitimate interest in accordance with Art. 13 para. 1 FADP or Art. 6 para. 1 lit. f GDPR.
Application for an open position
On our website, you have the possibility to apply for open positions by using our online application form. When applying online, the following data will be processed:
Personal data :
– Open position*
– Last name and first name
– E-mail*
– Phone number*
– Source of the application
Documents:
– Resume *
– Cover letter*
– Certificates and diplomas
The data thus collected are recorded and processed via the service of Eolia-software.fr located at 48 Chem. de la Bruyère, 69570 Dardilly
The information marked with an (*) is mandatory.
We need this information in order to examine your application and for the possible implementation of the application procedure. The data will be stored in our database for a period of 12 months. The legal basis for the processing of your personal data is pre-contractual or contractual measures according to Art. 13 para. 2 lit. a FADP or Art. 6 para. 1 lit. b GDPR or is in our legitimate interest according to Art. 13 para. 1 FADP or Art. 6 para. 1 lit. f GDPR.
During the recruitment process, you will certainly be asked to take an online test. We mainly use the tools CodinGame SA in Montpellier (GDPR compliance) and Flexiquiz from the Australian-based company nextSpark (https://www.flexiquiz.com/Home/PrivacyPolicy)
Subscription to our newsletter and email marketing
On our website, you have the possibility to subscribe to our newsletter. A registration is necessary for this purpose. The following data must be submitted during registration:
– Title
– First and Last Name*
– Job Title*
– Company
– Function in the company*
– Address
– Telephone number
– email*
– Newsletter subscription
– Remarks
The information marked with an (*) is mandatory.
After entering the above information, you can subscribe to our newsletter.
We will use your data for sending the newsletter until you revoke your consent. You can revoke your consent at any time with effect for the future or click on the unsubscribe link in the newsletter emails.
For the management of our newsletters, we use the services of Mailchimp.com which manages its environments in Europe but may transfer some data to the United States.
Our newsletter contains web beacons or similar technical means. Web beacons are invisible 1×1 pixel graphics that are associated with the user ID of the respective newsletter subscriber.
The web-beacons give us the following information about the sending of the newsletter:
– Address file used;
– Subject and number of newsletters sent;
– Information about which addresses received or did not receive the newsletter and about the addresses where the sending failed;
– Information on the addresses from which the newsletter was opened;
– Information on addresses that were deleted
– URLs clicked in the newsletter content
– Technical information (e.g., Time stamp, IP address, browser type and operating system).
This information is used for statistical analysis of the sending of our newsletter. The results of these analyses can be used to better tailor future newsletters to the interests of the recipients.
Web beacons are deleted when you delete the newsletter.
To prevent the use of web beacons, you can set your email program so that no HTML is displayed in messages, if this is not already the case by default.
On the following pages you will find explanations on how to make this setting in the most common email programs.
– Microsoft Outlook
– Mail for Mac (“the content saved in the messages”)
By subscribing to the newsletter, you agree to the processing of the data provided for the regular sending of the newsletter to the address you have given us as well as for the statistical evaluation of the usage behavior and the optimization of the newsletter.
This consent is our legal basis for data processing in accordance with Art. 13 para. 1 FADP and Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future.
Cookies
Cookies contribute in many ways to make your visit to our website easier, more enjoyable and more meaningful. Cookies are information files that your Internet browser automatically saves on your computer’s hard drive when you visit our website.
We use cookies, for example, to temporarily save the services and choices you selected when you fill out a form on our web pages, so that you do not have to repeat the choice when you call another subpage.
Most Internet browsers automatically accept cookies. However, you can set your browser so that no cookies are stored on your computer or so that a message appears each time you receive a new cookie
The following pages explain how to set up cookie processing with the most common browsers:
– Microsoft Windows Internet Explorer
– Microsoft Windows Internet Explorer for mobiles
– Mozilla Firefox
– Google Chrome for desktop
– Google Chrome for mobile
– Apple Safari for desktop
– Apple Safari for mobile
Disabling cookies may mean that you will not be able to use all the features of our websites.
The legal basis for the processing of personal data for the above-mentioned purposes is in our legitimate interest, in accordance with Art. 13 para. 1 FDAP and Art. 6 para. 1 lit. f GDPR, to ensure the functionality and optimization of our web pages. In the case of purely analytical cookies, we base the processing of your personal data on your consent, which you give via the cookie banner.
Tracking-tools
- Google Analytics
The websites use Google Analytics, a web analysis service of Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. Google Analytics uses methods to analyze the use of our websites, such as cookies (see section “Cookies”).
The following information is generated by the cookie about your use of our sites.
The visitor’s navigation path through our sites:
– Duration of use on the page or subpage,
– Sub-page from which the website is left,
– Country, region, or city from which the site is accessed,
– Device (type, version, resolution, width and height of the browser window),
– Recurring or new visitor,
– Browser type and version,
– Operating system,
-The site of origin,
– Host name of the accessing computer (IP address)
– Access time
This information is transmitted to a server of Google, an Alphabet Inc. holding company, in the USA and stored there. If IP anonymization is activated on this website, the IP address will be shortened before being transmitted to the USA (anonymizeIP). The anonymized IP address transmitted by your browser within the framework of Google Analytics is not combined with other Google data. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.In these cases, we ensure, through a guarantee contract, that Google maintains an adequate level of data protection.
The information is used to evaluate the use of our web pages, to make reports on activities on our web pages and to provide other services related to the use of our web pages and the use of the Internet for market research purposes and the organization of our website as required. This information may also be transferred to third parties if required by law or if third parties process this data on behalf of Google. According to Google, the IP address will not be linked to any other information about the user.
Users can prevent the collection of the data generated by the cookie and related to the use of the website by the respective user (including the IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under this link. You can find more information about the web analysis service used on the Google Analytics website.
This processing is based on our legitimate interest within the meaning of Article 6 para. 1 lit. f GDPR.
- Google Maps
We use Google Maps API (Application Programming Interface, Google Maps) from Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA, on our websites for the visual presentation of geographic information.
By using Google Maps, the information about the use of our website, including your IP address, is transmitted to a Google server in the USA and stored there.
The legal basis for processing data for this purpose is our legitimate interest in accordance with Article 6 para. 1 lit. f GDPR.
It is possible to disable Google Maps and prevent data transfer to Google by disabling JavaScript in your browser. However, we would like to point out that in this case you will not be able to use the map display. You can find more information about the collection, processing and use of your data by Google and your rights in this regard here in the Google Privacy Policy and here in the additional terms of use for Google Maps or Google Earth. . Failure to deactivate the relevant services will be considered as consent to the processing of data for this purpose and consent to the transfer of data to the United States (see section 17, second and third paragraphs).
Social networks
Our Websites may contain links to social networks. The links do not lead to the transmission of data to the provider without the user having any influence on the loading of our web pages (no “plugins”).
Behind the social network buttons, there is only a link to our presence on the respective network. No user data is transmitted from our websites to the social network.
Our websites may contain the following links:
- Facebook from Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, respectively Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA
- Instagram from Instagram Inc, 1601 Willow Road, Menlo Park, CA 94025, USA
- YouTube managed by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, respectively Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA
- LinkedIn de LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA
- Twitter, 1355 Market Street, Downtown San Francisco, California, USA
- TikTok, 5800 Bristol Pkwy Culver City, CA 90230,USA
When you call a link to one of our network profiles, a direct connection is established between your browser and the server of the relevant social network. This informs the network that you have used your IP address to visit our websites and call the link. If you log in to a network while logged in to your account on that network, content on our sites may be linked to your profile on the network, which means that the network may associate your visit to our websites directly with your account. If you want to avoid this, you must log out before clicking on a link. In any case, a mission takes place when you connect to the network in question after clicking on the link.
The legal basis for processing data for this purpose is in our legitimate interest according to Art. 13 para. 1 FDAP and Art. 6 para. 1 lit. f GDPR.
Data retention period
We store personal data for as long as necessary for the above-mentioned services as well as for further processing within the scope of our legitimate interest in accordance with Art. 13 para. 1 and para. 2 lit. a FDAP and Art. 6 para. 1 lit. b and f GDPR. Contractual data will be stored by us for a longer period if this is required by legal storage obligations or if we have another legitimate interest in doing so. The storage obligations that require us to retain data result in particular from accounting and tax law regulations. According to this regulation, commercial communications, contracts and accounting documents must be kept for ten years after the end of the year in which they were last processed. If we no longer need this data to provide services to you or for other legitimate interests, the data will be blocked. This means that the data can then only be used for accounting and tax uses.
Data transfer to third parties
We will only transmit your personal data if you have expressly consented to this, if there is a legal obligation to do so, or if it is necessary to fulfil our contractual obligations or to assert our rights, in particular to assert claims arising from the contractual relationship. In addition, we transmit your data to third parties insofar as this is necessary for the use of our websites or the application and for the execution of the contract (also outside our websites).
Some third parties have already been mentioned (Google Inc.). Our websites are hosted on servers in Switzerland.The data is transmitted for the purpose of fulfilling our pre-contractual and contractual obligations and to provide and maintain the functionality of our website and applications. This is our legitimate interest according to Art. 13 para. 1 and para. 2 lit. a FDAP and Art. 6 para. 1 lit. b and f GDPR.
Transfer of personal data abroad
We may also transfer your personal data to third party companies (contracted service providers) abroad for the purposes of the data processing described in this privacy policy. These companies are required to protect your data to the same extent as we are. If the level of data protection in a country does not correspond to that of Switzerland or the EU, we will ensure by contract that the protection of your personal data corresponds at all times to that of Switzerland or the EU.
For completeness, we note that under U.S. legislation, U.S. authorities may take surveillance measures and access data, which may also include data transferred from Switzerland or the European Union to the United States.This is done without any distinction, restriction or exception based on purpose and without any objective criteria that would allow limiting the access of U.S. authorities to personal data and their subsequent use to certain strictly limited purposes that would justify the access to such data.
In addition, in the United States there is no legal remedy for data subjects from EU Member States or Switzerland to access, correct, or delete data about them that is the subject of government action, and there is no effective legal protection against the access of U.S. authorities.
We would like to point out to users residing in Switzerland or in an EU Member State that in the opinion of the competent authorities in Switzerland and in the European Union – in part because of the problems mentioned in this section – the United States does not have an adequate level of data protection. If data recipients (e.g., Google) are based in the United States or are expected to perform the relevant data processing in the United States, we will take all reasonable steps to ensure that your data is protected at an appropriate level with our partners through contractual agreements with those companies and, if necessary, additional guarantees to protect the rights of individuals whose personal data is transferred to a third country.
We expressly draw your attention to this legal and factual situation so that you can make an informed decision as to whether to consent to the disclosure of your data to persons who are domiciled in the United States or who are likely to process the data concerned in the United States.
- Additional information
Right to information, rectification, cancellation and limitation of processing; right to transfer data
You can object to the processing of data at any time, in particular to the processing of data in connection with direct advertising (e.g. against advertising e-mails). You also have the following rights:
Right to information: You have the right to request free access to your personal data stored with us at any time if we process it. This gives you the opportunity to check which personal data we process about you and that we use it in accordance with the applicable data protection regulations.
Right of rectification: You have the right to have incorrect or incomplete personal data rectified and to be informed of the rectification. In this case, we will inform the recipients of the data concerned of the adjustments made, unless this is impossible or involves a disproportionate effort.
Right of cancellation: You have the right to request the deletion of your personal data under certain circumstances. In individual cases, the right of deletion may be excluded.
Right to restriction of processing : Under certain conditions, you have the right to request that the processing of your personal data be restricted.
Right of appeal: You have the right to appeal to a competent supervisory authority against the way your personal data is processed
Right to data portability: If you are domiciled outside of Switzerland and reside in an EU/EEA member state, you have the right under certain circumstances to receive from us the personal data you have provided to us free of charge and in a readable form.
Right to lodge a complaint with a supervisory authority: You have the right to lodge a complaint with a competent supervisory authority if you believe that the processing of your personal data violates the applicable data protection regulations.
Right of revocation: In principle you have the right to revoke a given consent at any time. Processing activities based on your past consent are not unlawfully interrupted by your revocation.
Data security
We use appropriate technical and organizational security measures to protect your personal data stored with us against manipulation, partial or total loss and against unauthorized access by third parties. Our security measures are constantly being improved in line with technological developments.
We also take internal data protection very seriously. Our employees and the service companies we mandate have been obliged by us to maintain confidentiality and to comply with data protection regulations.
