All administrations have realized the importance of becoming the source of information rather than simply posting static content on their sites. But a useful, secure and inclusive e-government platform is not just about making documents available in digital form.An e-administration is a provider of data, services and information that takes into account the needs of the population as well as the businesses and other administrations with which it is in contact. These new paradigms require a change in culture and practice within administrations.
Like Zurich, several cantons have set up internal specialist services. The Zurich administration, for example, has created a specialized unit for open public data. Its mission is to ensure that the administration’s data is freely accessible and machine-readable.And to informthe practice within the different departments. Like an explorer, her job is to experiment with the use and reuse of data to obtain feedback and improve the administration’s functioning.
At Softcom, we have the same culture of exploration. It is never easy to change the way an administration works. However, we succeed in doing so by carrying out digitization projects that are as inclusive as possible between the various departments. Thus, we are able to build the enterprise architecture that will allow, within the administration, to foster this collaboration and to innovate in order to respond to the expectations of the population and to the following questions: What is the role of a public administration? What services can it offer both externally and internally? Which digitalization processes should be implemented? In order to build an e-government that makes sense, we need to test and experiment.
